Data And The Most Common Third-party Tools Used By SMEs

Lee Webster
December 6, 2022

Data and the most common third-party tools used by SMEs

You’d be hard pressed to find a company that doesn’t use any third party tools in their day to day business.  In fact, it’s near impossible to operate without a few basic tools.  The data map sometimes runs deeper that we initially imagine, so to stay legal and avoid GDPR breaches and large fines we must be aware of what data comes from what tool and how to best handle it. In this article we take a look at some of the common ones along with some GDPR implications where applicable.

  1. Google Workspace- let’s face it, the set of tools that Google provides are essential for most small to medium businesses.  From sending mails to monitoring site traffic to storing files- Google has you covered.  There are of course alternatives but for easy for you use and cost- you can’t go wrong with Google. 

GDPR considerations: mail, customer information, sensitive data

  1. Now you’re set up with email accounts and storage you’ll need to send instant messages to team members in a quick and efficient way- for this there are tools such as Slack and in some cases Discord.  Some businesses will use Microsoft Teams, Google chat and in some cases some open source alternatives.  In terms of integration into other third-party tools you can’t beat Slack.

GDPR considerations: sensitive data, employee data

  1. A website is a must- you may use tools like Wix, Webflow or Wordpress for example.  You’ll usually be using a CTA to ask for something like contact information, or booking a call.

GDPR considerations: consent management, cookie policy

  1. You’ll probably now be looking for a CRM- if you aren’t building a bespoke platform, Hubspot is a popular choice. There are other ways to do what Hubspot does with multiple separate tools but it's nice to have it all in one place.
GDPR considerations: sensitive data, customer data, contact information, bank information

  1. Marketing is now likely to become a focus, there are many tools for sending mails- Mailchimp is one of the most popular ones.

GDPR considerations: mail, customer data, contact information

  1. Project management is crucial once you’re underway.  In general Jira tends to be the go-to for development projects.  Trello is very popular for other kinds of projects.

GDPR considerations: sensitive data, customer data

  1. Finally there are many HR tools available for SMEs- tools like Bamboo HR and Factorial.
GDPR considerations: employee  contact information, employee bank information

As you can see, there are many GDPR considerations to consider. It was for this exact reason the founders of Privasee created a tool that will help you manage yoru day to day data flow in a fully legal way.

Need help with keeping your business legal? Try our GDPR tool here and avoid large fines, alternatively why not book a quick chat with our founders

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Lee Webster
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